Refund Policy

1. Night Queen will replace the goods or make full refund, if:
             • The goods are not merchantable quality (the goods must be unused and returned in original package)
             • The goods do not match the description.
             • The goods are returned within 7 days of the buyer receiving it.

2. Night Queen will not accept return or issue a refund, if:                                      
            • You have changed your mind or your circumstances changed.
            • The goods arrived to you later than you would expect.
            • If item is soiled, stained, damaged or tainted in any way or misused.

3. Any lay-by deposit is non-refundable. Change of mind or any cancellation of an order will be subject to a 20% cancellation fee.